Shipping Policy for Amcan Bugstop
Thank you for choosing Amcan Bugstop for bed bug protection needs. We strive to provide efficient and reliable shipping services to our customers in Canada and the USA. Please review our shipping policy below:
Shipping Zones: We currently offer shipping to addresses within Canada and the contiguous United States. Unfortunately, we do not ship to PO boxes or APO/FPO addresses at this time.
Shipping Methods: For orders within Canada and the USA, we offer the following shipping methods:
- Standard Shipping: Estimated delivery within 3-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
Shipping Charges: Shipping charges are calculated based on the weight of the package, the shipping method selected, and the delivery destination. Customers can view the shipping costs at the checkout before completing their purchase.
Order Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Please note that orders placed after hours, weekends or holidays will be processed on the next business day.
Tracking Information: Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery online.
Delivery Issues: In the rare event that your order is delayed or lost in transit, please contact our customer service team at orders@amcanproducts.com for assistance. We will work with our shipping partners to resolve the issue and ensure that you receive your order as quickly as possible.
International Shipping: At this time, we only ship within Canada and the contiguous United States. We do not offer international shipping to other countries.
Customs and Duties: Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities. These charges are not included in the total cost of your order or the shipping charges paid to Amcan Bugstop.
Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information regarding returns, exchanges, and refunds.
Contact Us: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at orders@amcanproducts.com. We are here to assist you.
Policy Updates: Amcan Bugstop reserves the right to update or modify this shipping policy at any time without prior notice. Please check our website regularly for any updates or changes.
Thank you for choosing Amcan Bugstop. We appreciate your business!
